Client Testimonials

Thanks for really great service - you're one of the best agencies we've ever dealt with (and that includes management of our property)!
Chris from Stirling (Tenant)
“I was extremely pleased to find Daniel, Renae and the team had moved into the Property Management industry a few years ago. I’ve had the team at Pinnacle Real Estate Agency managing my Canberra based property for 12 months now and found them to be miles better than any other property management company I’ve ever dealt with. Combined with Achieve Property Solutions services, I save a lot of stress and maximise the value of my investments and can highly recommend their services”.
Ben from Garran
“Chris and I very much appreciate all the hard work you, Daniel, Renae and the team have put into the sale of our now previous property. We also appreciate all the work put into the initial set up and management of the property since we purchased it in 2009 and would have no hesitation in recommending Pinnacle and Achieve to friends and family”.
Kim from Gungahlin
I would like to thank you all, especially Daniel, Liam and Jessica for an outstanding work in initially letting my property and looking after it and then later for selling the property. I have to say that the service you provided exceeded my expectations, which is great, as I usually find it very rare to even to provided with good service. A big thank you again and I will definitely recommend your agency to friends, family and work colleagues. And who knows, I might one day need your services again!”.
Rosa from Harrison
“G’day Liam. Many thanks for the flowers, etc. this morning – they have pride of place brightening up our kitchen. And also many thanks for your professional handling of the purchase throughout. It has been a stress free process from the outset, with your prompt communications and responsive efforts to our requests to view the property, etc. We have both enjoyed doing business with you and your company”.
Margaret from Ngunnawal
“Neil and I would like to thank you for all your hard work in selling our home, we are extremely grateful for all you did to sell it. We are more than happy with the kind and professional manner in which you handled the matter, and would thoroughly recommend you to anyone thinking of selling their property”.
Sue and Neil from Richardson
“Hi Renae. I continue to be impressed with the courtesy of and support from your staff. Each time I’ve attended or phoned the Pinnacle office, service has been of a high standard. Tanya has assisted me with a few matters in Emily’s absence and she has been more than helpful. What stands out is the positive culture in the office and this is noticed by clients and prospective clients.I’ve no doubt you will increase market share”.
“In my experience in Australia and overseas, Pinnacle has unique qualities that stand out compared with many of your competitors. Of particular importance are delivery and trust, not always evident in your industry.
No doubt you are aware of these client benefits and use them to good effect in your marketing”.

Bill from Kingston (Tenant)
“I am writing to let you know how impressed I was with your services when leasing my property.
On behalf of Michelle and myself I would like to say a big thankyou to Emily for her professional and helpful manner.
I have never actually experienced such a smooth rental transition!
So thank you very much! I would definitely recommend your services to others."
Colleen from Watson (Tenant)
"Recently I decided to sell my investment property and was searching for an agent who possess certain qualities of interpersonal skills and industry experience. When I approached Pinnacle with my intention to sell, they put me in touch with Madi.  I have very busy life with competing priorities and I am glad to have met Madi because she demonstrated not only very high standard of professionalism, knowledge about the area where my property was located but she topped it off with her exceptional customer centric mindset, attitude and service and that became obvious in her friendly and engaging manner the way she treated me from day one.  

Selling a house can be a stressful experience and I felt she took that stress off me because she kept me well informed where things are upto on regular basis, diligently guided me through the process and I never felt she forced me to make a decision when I wasn't ready or didn't feel right.  It is important for a vendor to understand that selling real estate, like many business transaction, should be seen as a kind of 'partnership' experience and a landlord needs to be willing to support the agent to make a sensible decision when the right time comes to make the final decision.  From that perspective I can say, without any hesitation, Madi was an excellent partner who supported me to make the right decision at the right time without making me feel pressured.  These are the exact qualities I was looking for in an agent when I was selecting her during my first meeting with her.  I have been in this town for a while and seen few agents and, to me, her qualities as an experienced real estate agent and advisor stood out 'head and shoulder' above her industry peers.  As a result driven professional, she has excellent mix of tenacity and persistence in achieving the outcome I was hoping for and I am very happy with the result she achieved for me.  She is an asset to Pinnacle Real Estate Agency. 

I wish Madi every success in her real estate career journey and highly recommend her to any prospective vendor who is looking for an outstanding result driven, highly professional and customer focused real estate advisor/agent."
A.Khan from Canberra